FAQs

We’ve compiled our most asked questions over the years of operating events. If you’ve got a question that’s not here,please do not hesitate to Contact Us.


COVID-19 Guidelines

Nightflix Drive-in Festival will constantly monitor government guidelines and make updates to this page and communicate with our ticket holders as and when necessary. Please refer to government guidelines regarding attending with people of your own household and mixing households. We pass on this responsibility to our guests to make sure that you follow these.

The safety and comfort of our guests, staff and acts is extremely important, so we have put procedures in place to make sure you have a fantastic evening without any concerns. On arrival, we will have a contactless vehicle check on entry and you will need to have your tickets available either printed or on your device. You will be directed to your parking spot which will be allocated on arrival. Please see the below FAQs regarding arrival times. Our car spaces have been designated at more than 2 metres apart to ensure plenty space between cars.

You will be allowed to exit your vehicles but must stay in the immediate area surrounding this to adhere to social distancing guidelines. We ask that people stay in their vehicles as much as possible but appreciate that you may want to have a dance along to our fantastic acts. Toilet facilities are signposted and available on site. We will operate a one-in-one-out system, with the queueing system respecting the 2-metre rule. Toilets are checked and disinfected after each use so we appreciate your patience during this time.

When it comes to satisfying your taste buds, we have that covered too! Social distancing rules will also apply when queueing for your food and drink. Please see the FAQ section below for more information regarding food and drink. While we will endeavour to ensure that all customers abide by these guidelines, we also appreciate your assistance in making sure these are adhered to and trust that our guests will behave in a safe and sensible manner.

If any event cannot go ahead due to government guidelines, we will notify guests at the earliest convenience and all attempts will be made to reschedule the event. If this is not at your convenience, we will offer you a refund. All guests will be contacted by email. Nightflix Drive-in Festival thanks you for supporting our events and appreciates your understanding during this time.

How can I buy a ticket?

Tickets are available for all our acts via our Whats On page and can be purchased with a Debit/ Credit card or via PayPal. We will not be selling tickets on the door of the event so make sure to book!

How much are tickets?

Ticket prices depend on the act which you choose to see but are between £30 – £40 per car plus a booking fee. The ticket price is per car and not per person and there is no limit on how many people are in your car providing you do not exceed the legal limit of what is allowed and everybody has their own seat. (We cannot permit any large vehicles such as vans, buses, camper vans, motorhomes or anything that is not deemed to be a ‘car’. Cars are also not permitted to have any attachments such as a trailer).

I haven’t received my e-ticket yet, will I need it to enter?

Yes. You will need to show your tickets at the entrance to be allowed in. You can either print these or show them on a mobile device. Tickets are issued via Eventbrite and should appear in the inbox of the email address which you used to book. Please also check your spam / junk mail. If you have exhausted all of these options and still cannot find your tickets, please Contact Us the same name and email address used to book your tickets and we will investigate this for you. Any fraudulent use of duplicate tickets may result in you being asked to leave the event.

Where are you?

Our Nightflix Drive-in Festival takes place at Newark Showground. Address: Lincoln Road, Newark, Nottinghamshire, NG24 2NY. This is located at the A1, A46 and A17 road junction in Nottinghamshire and clearly sign-posted. The venue is located in a good driving distance from Nottingham, Lincoln, Leicester, Derby, Sheffield and Leeds. A layout of the venue can be downloaded HERE.

What time can I arrive?

The gates will open at 5pm. This will give you plenty of time to get a good spot as they will be allocated on a first come first served basis. This will also give you plenty of time to access our food and drink offerings before the act comes on stage and soak up the atmosphere.

Can I reserve a car space in advance?

We cannot reserve spaces in advance. Our event team will assign you a space on arrival and this will be dependent on available spaces at that time and the size of your car. Larger cars and SUVs may be positioned to the sides or further back but please do not panic, we make sure everyone gets a really good spot.

If you have specific access requirements and need to be parked close to accessible facilities, please Contact Us using the name and email on your booking, the event you have booked, the number plate of the car you will be arriving in and a booking reference if possible.

What time does the music start?

The main act will be on stage at 8.30pm each evening. There will be entertainment beforehand and also a chance for you to purchase food and drinks you require.

Is the music live?

All music at these events is on a raised stage and is LIVE! We do plan to use a big screen and additional FM sound system, but this is being processed and does require Ofcom approval and is subject to change. Watch this space!

Are there people on site to help me?

We will have a dedicated events team on site to assist with all your needs. We have been running Drive-in Cinema events for quite a while now, so our teams are very experienced and want to make sure you have a wonderful time. Our team are all in uniform and will be wandering around regularly so please find one of us at the venue (adhering to social distancing rules). Please do NOT honk your car horn or flash your lights for attention.

If you need to speak to a member of our team once the performance has ended, please wait until all other cars have left and our staff will approach you to see how they can help.

What food and drink services are there?

We are excited to be able to supply you, with a mouth-watering choice of food vendors to satisfy your taste buds and look forward to announcing our partners soon. While we are operating a no alcohol event, we are however planning some great non-alcoholic cocktails for you to enjoy! We also kindly ask that guests be mindful with any rubbish from eating and drinking. To limit the amount of people walking around the venue to litter bins, we will be supplying a refuse bag to each car on site that can be left at your spot. We kindly ask that you do not drop any litter out of your car window, we ask for as much co-operation as possible.

Do the stalls accept Debit / Credit cards?

Yes, we are asking that all payments are made by card, to limit customer and staff contact. If you are only able to pay with cash, please be aware that dirty notes may be declined, and the correct amount would be appreciated where possible to limit the movement of monies.

Can I bring my own food and drink?

We ask that you do not bring your own food and drink to the event. As this event is a Drive-in Festival we also want to be able to control any alcohol consumption so that we are not advocating drink-driving.

Are there toilet facilities on site?

Yes. There are plenty of toilets throughout the venue. Please see the Covid-19 Guidelines at the top of this page for further information on using toilets during this period.

Is there wheelchair access?

The showground has accessible facilities throughout however, we must make you aware that the main covering of the area is grass. If this makes it difficult to operate your chair around the grounds, we would be happy to provide extra assistance, including if you wish to request a parking space closer to the facilities. If you wish to do this, please Contact Us using the name and email address of your booking and supplying us with the show details you have bought tickets for and your car registration. Our arrival team can then be aware in advance and be ready to help.

Is there an age limit for the event?

The age rating is advised at 15+ years however this is at your own discretion. We will not refuse entry to any cars with children but ask that you be aware that the evening will end late and may be loud for some small children.

How many people can I bring?

The price of your ticket is per car not per person. Providing that everyone fits safely in a seat and your car does not have more people than it allows. Anyone found flouting this rule may be asked to leave the event.

Am I allowed to bring my dog?

I am sorry you will need to leave your fur friends at home. Dogs are usually welcome at our Nightflix Drive-in Cinema events but unfortunately, we cannot allow dogs to attend our Drive-in Festival.

What is the dress code?

Whether you want to come in your PJs or dress up to the nines… the choice is yours. (Let’s keep it PG though!) Fancy dress is also encouraged… surprise us!

Please be aware that the area of the showground where the festival takes place is mainly covered with grass. Therefore, any Dancing Queens and Tiny Dancers among you may want to choose appropriate footwear.

Am I allowed out of the car?

Guests can leave their car to visit the toilet and food and drink facilities. Our car parking spaces have been designated at 2 metres apart and we appreciate that you may want to get out of your vehicle for a bit of a dance. If you observe safe social distancing rules and are considerate of the other vehicles around you, we will not prevent you from getting out of the car on occasions. We do request that you remain in your car as much as possible.

Can I smoke at the venue?

Although our venue is open air, we ask that you use the designated smoking areas only and do not smoke in or around your car. This includes e-cigarettes and vaping devices. This is for the comfort of everyone attending. Please adhere to social distancing rules if using these designated smoking areas.

What if the weather is bad?

Ah good old British Summertime. All events will run as scheduled unless they are unsafe to do so. If this becomes the case, we may have to postpone the event. If this happens before the event takes place, we will contact you with details of a rescheduled date or offer a refund. If this takes place during the event, all ticket holders will be contacted after the event with a selection of options to choose from depending upon whether we are able to reschedule.

What happens when the show is over?

Our dedicated events team will be directing traffic using a traffic management system. Please co-operate with our teams so we can make sure we exit you as safely as possible.

How can I keep up to date with all of your events?

Nightfix Drive-In Festival is part of Nightflix Drive-in Cinema and you can keep up to date with us via our social media pages so please follow us on Facebook, Twitter and Instagram

Can I get an exchange or refund?

We may be able to exchange your ticket for another of our events, providing that there is space. If this event has a higher ticket price, you will be asked to pay this difference. Unless the event is cancelled, we do not offer refunds on any tickets. If you have a valid reason why you are unable to attend, please Contact us and we will endeavour to help you.

I haven’t found an answer to my question

We are sorry that we have not been able to help you on this page. Please Contact us with your question and we will get back to you as soon as possible.

Phone

0203 983 3383

Business Address

OzSeeker Limited T/A Nightflix
677 High Road,
London,
N12 0DA

Company No. 04052861
VAT No. 766233421